privacy policy
Last Updated: September 27, 2025
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our services. It also explains your privacy rights and how the law protects you.
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Introduction
Capzo (โCompany,โ โwe,โ โus,โ or โourโ) values your trust and is committed to keeping your personal information secure. This Privacy Policy provides a clear overview of the information we collect, how we use it, and the choices you have when visiting https://capzostore.com (the โSiteโ) or purchasing our products.
2. Information We Collect
2.1 Information You Provide
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Contact Details: Your name, email address, and phone number to communicate order updates and support responses.
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Shipping & Billing Information: Delivery address, invoice address, and payment details (processed securely via third-party providers).
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Account Credentials: Username, encrypted password, and order history to enhance your shopping experience and enable quick reordering.
2.2 Information We Collect Automatically
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Usage Information: Pages you visit, time spent on each page, and interaction events to improve site navigation and content relevance.
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Session Data: Date and time of visits, referring URLs, and clickstream data (collected only for aggregate analyticsโno personal browsing history is stored).
3. How We Use Your Data
We process your information for the following purposes:
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Order Processing & Fulfillment: To verify orders, process payments, and ship products promptly.
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Customer Support & Communication: To respond to inquiries, troubleshoot issues, and provide order updates.
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Site Maintenance & Security: To monitor site health, prevent unauthorized access, and ensure safety.
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Performance & Analytics: To analyze trends, track user engagement, and optimize website design and functionality.
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Marketing & Promotions: With your explicit consent, to send newsletters, offers, and product updates (you may opt out anytime).
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Legal Obligations & Protection: To comply with laws, resolve disputes, enforce our Terms of Service, and protect Capzoโs rights and assets.
4. Disclosure & Sharing
We respect your privacy and never sell or lease your personal data. We may share your information only with:
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Service Providers & Partners: Trusted vendors (payment processors, logistics companies, email services, hosting providers) solely to perform business operations.
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Legal Authorities: Government agencies, courts, or law enforcement when required by law or to defend legal claims.
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Corporate Transactions: In the event of a merger, acquisition, or sale of assets, we will notify you and preserve your rights under this Policy.
5. Cookies & Tracking
Capzo uses minimal tracking technologies to enhance your shopping experience:
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Essential Cookies: Required for secure login, shopping cart, and checkout functions.
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Performance Cookies: Collect anonymous data on performance and load speeds.
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Analytics Tools: Measure overall site traffic and product popularity.
You may disable cookies in your browser settings, but some features may not work properly without them.
6. Your Rights
Depending on your jurisdiction, you have the right to:
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Access & Correction: Request a copy of the personal data we hold and correct inaccuracies.
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Deletion: Request removal of your personal information, subject to legal/operational requirements.
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Opt-Out of Marketing: Unsubscribe from emails and newsletters anytime via the โunsubscribeโ link or by contacting us.
To exercise these rights, email us at support@capzostore.com. We aim to respond within 7 days.
7. Data Security & Legal Notice
We employ industry-standard encryption, secure servers, and access controls to protect your data. Unauthorized access, reproduction, or distribution of Capzoโs content or customer data is strictly prohibited and may result in civil or criminal penalties.
8. Changes to This Policy
We may update this Privacy Policy to reflect operational or legal changes. Updates will be posted on this page with a revised โLast Updatedโ date. Please review periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Capzo
Email: support@capzostore.com
Phone: +92 346 1823730